Tip.ISO certification ensures that an organization runs its business using international standards for products, services and processes. These can include business management, environmental policies, or they can be standards that were developed by the ISO for specific business sectors.Understanding ISO StandardsThe ISO has published over 22,000 different standards for goods, services and processes. Most common among these are the ISO 9000 family of standards, which are standards for ensuring that products and services are of high quality and are always being improved.In 2018, the current version is ISO 9001:2015, which can be used by any business. It deals with eight primary business principles. Customer focus. Leadership. Involvement of people.
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The International Organization for Standardization (ISO) is a worldwide federation of national standards bodies from more than 145 countries, one from each country. ISO is a non-governmental organization established in 1947 and based in Geneva, Switzerland.
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Process approach. System approach to management. Continual improvement. Factual approach to decision making. Mutually beneficial supplier relationshipsThe ISO 14000 family is for environmental management, which is used for example by waste management companies.
Other standards are designed for specific industries or sectors, which include:. ISO 13485 for medical devices. ISO/TS 29001 for the oil and gas industry. ISO/IEC 90003 for software engineering. ISO 17582 for government electoral organizations. ISO 18091 for local governmentsThe documentation for any of these standards, which specifies what is required to be compliant, can be purchased from the ISO or from an authorized vendor. Obtaining ISO CertificationThe ISO does not certify organizations itself.
To become certified, you need to contact a third-party that will audit your organization and determine whether or not your processes, products and services fulfill the ISO criteria. Most companies begin with ISO 9001 certification, which is the basis for most of the other ISO standards. The cost of being certified varies depending on the size of your company.
The process can take up to a year or more.Organizations that can provide your company with ISO certification also have standards that they should adhere to, which are developed by the ISO's Committee on Conformity Assessment, or CASCO. You may choose an organization that is accredited by CASCO as fulfilling its requirements, however the ISO acknowledges that not all certifying agents need to be CASCO-accredited.Once your company is ISO certified, you will be provided with a certificate from the certifying agency, which you can use when bidding for contracts or in your advertising to clients to show that your products or services adhere to the ISO's exacting standards.